Steve (Gary Sweet) is a middle-management office worker. He's an ordinary bloke, happily going through the motions of family life as husband to wife Alexandra (Helen Buday) and father to their two children, Emma and Sam. It's Steve's birthday, an especially happy day as Steve receives a much sought after promotion. With good news to share at home, Steve leaves work and heads home, in anticipation of a surprise party he suspects Alexandra has organized. But when he returns home, all is quiet in their suburban townhouse. In fact, deathly quiet. After searching the darkened house for party guests Steve finds nothing, except a video tape labeled "Play Me".